Shipping Policy
Free Shipping Across Australia
At Coast Bikely, we offer free shipping on all bicycle orders to major metropolitan areas across Australia. We process orders and provide delivery services Monday through Friday, ensuring your new bike reaches you safely and promptly.
Our Shipping Highlights:
- No minimum order value required
- Shipped from our Sydney warehouse
- Free delivery to major Australian cities
- Professional bicycle assembly and inspection before shipping
- Delivery via trusted courier partners
- Full tracking provided
Delivery Timeframes
Metropolitan Areas
- Processing time: 1-2 business days
- Delivery time: 2-4 business days
- Sydney, Melbourne, Brisbane, Adelaide, Perth
Regional Areas
- Processing time: 1-2 business days
- Delivery time: 5-7 business days
- All other Australian locations
Shipping Process
Every bicycle undergoes a thorough quality check and professional assembly before shipping. Our process includes:
- Order confirmation and processing within 24 hours
- Professional bicycle assembly and safety check
- Careful packaging with protective materials
- Dispatch notification with tracking information
- Regular tracking updates via email
- Delivery coordination for your convenience
Tracking Your Order
Once your order is dispatched, you'll receive:
- A dispatch confirmation email
- Tracking number and courier details
- Regular status updates
- Estimated delivery date
For any shipping queries, please contact us:
- Email: ask@coastbikely.com
- Phone: +61280062245
- Address: 23 Hopetoun St, Hurlstone Park NSW 2193, Australia
Special Considerations
Please Note:
- Delivery times may vary during peak periods or public holidays
- Some remote areas may require additional delivery time
- We'll contact you if there are any unexpected delays
- Special delivery arrangements can be made for specific requirements
Shipping Insurance
All bicycle shipments include comprehensive transit insurance at no additional cost. This covers:
- Full value of the bicycle and included accessories
- Protection against damage during transit
- Coverage for loss during shipping
- Easy claim process if needed
For any questions about our shipping policy or to discuss special delivery requirements, please don't hesitate to contact our customer service team.